On December 16, we celebrated the the first edition of MAPFRE Knowledge Day, a virtual event held online and broadcast via digital radio designed to promote knowledge management and the benefits of sharing it.

This event could be heard on Radio Eureka, in an interview and debate program featuring colleagues from Brazil, Spain, Peru and Puerto Rico. In their engrossing interventions, they demonstrated the importance of, and the need to, share knowledge by presenting various examples of know-how associated with business and good practices, all aligned with MAPFRE’s strategic knowledge guidelines.

The experience of several employees who have shared knowledge via Eureka , namely:

La experiencia de varios empleados que han compartido conocimiento en eureka, concretamente:

María Elena Hernández Arroyo (Corporate), Nilka Lizardi (Puerto Rico), Angel Crespo Castro (Spain), Eduardo Godoy (Brazil) and Shirley Ballarta (Peru)

A round table with several employees with specific expertise

MARIBEL SOLANAS GONZÁLEZ (CORPORATIVO)

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Maribel Solanas González (CORPORATE)
A reference in the Sales and Data Management area, Maribel — Group Head of Client Experience and Group Chief Data Officer — spoke about the “Te Cuidamos [We take care of you] Loyalty Program.”
MARIBEL SOLANAS GONZÁLEZ (CORPORATIVO)

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MIQUEL VADELL (Corporate)
A reference and technician in Sustainability issues. He explained the “sustainable provider certification model”.
HUGO IRIBARREN VILLOSLADA (Spain)
A reference in Technical matters and technical supervisor for Businesses, he outlined “Sharing knowledge in the development of product functionalities”.
MARIBEL SOLANAS GONZÁLEZ (CORPORATIVO)

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RAÚL PERDIGONES (LATAM South)
A reference in the Operations field and Operations Director for the LATAM South Region. His intervention dealt with the “Creation and implementation of operational models”.
LUIS A. GIL ABRIL (PUERTO RICO)
A reference in Technical questions and Underwriting Assistant Technical Director, he spoke about “Personal Lines Business”.

 

 

MARIBEL SOLANAS GONZÁLEZ (CORPORATIVO)

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MONTSERRAT GARRIDO (Spain)
A reference on Strategy issues and Strategic Planning Director and PMO at MAPFRE España, she reported on “Taking advantage of knowledge to boost the engagement of project teams”.
JONSON MARQUES DE SOUSA (BRASIL)
A reference in Technical matters and Technical Director of the Companies Area, he discussed the “Large Risk Business”.

 

We encourage you to enter Eureka!

You can access Eureka, our knowledge repository, from the main menu at the top of the intranet screen. It allows you to locate and filter knowledge, and access our leading knowledge references around the world. It is also the space for you to share your knowledge. With all these measures, we are ensuring that Eureka remains a vibrant, up-to-date environment, progressively gaining quality content and thus becoming a point of reference for all of us in our daily work.

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