Recently, the MAPFRE Complaints Department obtained the Quality Certificate corresponding to UNE-EN ISO 9001:2015, granted by AENOR for the process it employs when handing complaints and grievances.
Recently, the MAPFRE Complaints Department obtained the Quality Certificate corresponding to UNE-EN ISO 9001:2015, granted by AENOR for the process it employs when handing complaints and grievances.
